Recent ActivityMost RecentNewest TopicsSolutionsAccount email issues Hi Telus, I've probably made more than 10 attempts since March to get Telus to fix my issue. Ever since my mother signed up for Telus home services, her account that was previously linked to mine a...Dropped calls 5G Samsung phone I have a Samsung S22 Ultra. Over the past week (Let's say June 1, 2026), my call drops on the 1st ring. If I reboot my phone and make the call then it goes through. Same issue over and over. When som...loyalty and service A couple of months ago I was offered 4 google pixel 9A phones. I asked and was told that there was no other charges attached to these phones. I paid $1 piece. I have had a deal like this a few yea...S26 Ultra Galaxy Watch 8 Promo Email Greetings, Just wanted to see if anyone has gotten their Galaxy Watch 8 email to claim and activate the $15/mo plan yet? I received my phone and plan went active 6 weeks ago (fine print stated 4-6 ...Global 68 - Coverage List Traveling to Curacao soon and I'm a bit confused. When I check or search for Curacao, it's not on the 68 countries list, and it recommends that I pay the daily Easy Roam fee or buy a travel pass. Bu...Prepaid Nationwide Talk,Text & Data $150/180days Expiring in August. Trying to get some Clarification about Prepaid that are coming due after July 1 with Telus shutting down all new prepaid activations.What will happen with my existing prepaid plan, will it renew for ...Plan Renewal Issue My prepaid plan should have renewed July 13, but I had insufficient funds (my bad). I topped up today, July 14, but still can't use my phone - not able to receive or send texts/phone calls. I did rec...Just ported over and sms won’t work Just ported to Telus from Bell and discovered I can’t send or receive sms messages. Calling and data work fine. But sms and FaceTime with my number doesn’t work as iMessage being unable to send / rec...Telus Lying About Refund After being overcharged $500, Telus has dragged me along for 5 weeks making no less than 8 distinct promises to fulfill the $500 overcharge refund. 5 of which lies were performed by customer service ...Travel Pass I chose the wrong travel pass. How do I change from a 14 day to a 30 day?