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Ambassador

A technical (sort of) question....all of a sudden when I go to send a new email, the column for "To" has gotten shortened.  I can transfer names over, but can't scroll down to hit the "ok" (or whatever it's called) button.  Everything else in Mail works fine...just can't figure this out....any ideas ??

 


Accepted Solutions
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Most Helpful
Rockstar

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

View solution in original post


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Community Power User
Community Power User

Which mail program are you using? 


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Community Power User
Community Power User

This is Telus Webmail, and not another mail client?

 

What device are you using?

NFtoBC
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Ambassador
Using Telus Mail..Browser is Google Chrome with Windows 10
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Ambassador
Yes...using Telus Webmail
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Rockstar

I think you have your screen size to large (reset with the gear wheel to 100%) I caught me once also......

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Ambassador

Don't know what you mean by "gear wheel" ??  If you mean the dial on my mouse, that doesn't do anything.  I checked under "settings" and it shows my display at 100%(recommended), so don't know where to check after that.  Would appreciate any further ideas.

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Most Helpful
Rockstar

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

View solution in original post

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Community Power User
Community Power User

@Irishgranny

To expand on @polecat comment, you can also change screen size on a temporary basis with CTRL + or CTRL -

 

The Gearwheel is the settings option in your browser.

 

 

NFtoBC
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Ambassador

Yea !  That worked...I did have the setting too high..must have hit it by mistake somewhere along the way.  Didn't realize it was there.   Thanks for your help.

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Ambassador

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.

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Community Power User
Community Power User

@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.


The more you try, the more you learn.  You should try to post a screenshot soon - it will help with lots of questions you may have, and makes it FAR easier to troubleshoot your questions.

 

NFtoBC
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Rockstar

@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.


There are a lot of functions available to you. Google keyboard shortcuts and see (control p is print etc). Some make it easy some complicate things for me.  I'm always trying to learn something new and a reboot gets me out of trouble sometimes. Googling a problem will usually give you a way out  of the problem......

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Friendly Neighbour

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞

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Community Power User
Community Power User

@Berdesdan wrote:

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞


Yeah, noting 'Deleted by author'  in an edit, is about the best you can do, but your sentence works as well!!

NFtoBC
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