email

[Irishgranny]

A technical (sort of) question....all of a sudden when I go to send a new email, the column for "To" has gotten shortened.  I can transfer names over, but can't scroll down to hit the "ok" (or whatever it's called) button.  Everything else in Mail works fine...just can't figure this out....any ideas ??

[polecat · Accepted solution]

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

[Nighthawk]

Which mail program are you using? 

[NFtoBC]

This is Telus Webmail, and not another mail client?

What device are you using?

[Irishgranny]

Using Telus Mail..Browser is Google Chrome with Windows 10

[Irishgranny]

Yes...using Telus Webmail

[polecat]

I think you have your screen size to large (reset with the gear wheel to 100%) I caught me once also......

[Irishgranny]

Don't know what you mean by "gear wheel" ??  If you mean the dial on my mouse, that doesn't do anything.  I checked under "settings" and it shows my display at 100%(recommended), so don't know where to check after that.  Would appreciate any further ideas.

[polecat · Accepted solution]

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

[NFtoBC]

@Irishgranny

To expand on @polecat comment, you can also change screen size on a temporary basis with CTRL + or CTRL -

The Gearwheel is the settings option in your browser.

[Irishgranny]

Yea !  That worked...I did have the setting too high..must have hit it by mistake somewhere along the way.  Didn't realize it was there.   Thanks for your help.

[Irishgranny]

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.

[NFtoBC]

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@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.

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The more you try, the more you learn.  You should try to post a screenshot soon - it will help with lots of questions you may have, and makes it FAR easier to troubleshoot your questions.

[polecat]

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@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.

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There are a lot of functions available to you. Google keyboard shortcuts and see (control p is print etc). Some make it easy some complicate things for me.  I'm always trying to learn something new and a reboot gets me out of trouble sometimes. Googling a problem will usually give you a way out  of the problem......

[Berdesdan]

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞

[NFtoBC]

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@Berdesdan wrote:

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞

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Yeah, noting 'Deleted by author'  in an edit, is about the best you can do, but your sentence works as well!!