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Irishgranny
Leader

A technical (sort of) question....all of a sudden when I go to send a new email, the column for "To" has gotten shortened.  I can transfer names over, but can't scroll down to hit the "ok" (or whatever it's called) button.  Everything else in Mail works fine...just can't figure this out....any ideas ??

 

1 ACCEPTED SOLUTION

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

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14 REPLIES 14

Nighthawk
Community Power User
Community Power User

Which mail program are you using? 


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

Using Telus Mail..Browser is Google Chrome with Windows 10

NFtoBC
Community Power User
Community Power User

This is Telus Webmail, and not another mail client?

 

What device are you using?

NFtoBC
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Yes...using Telus Webmail

I think you have your screen size to large (reset with the gear wheel to 100%) I caught me once also......

Don't know what you mean by "gear wheel" ??  If you mean the dial on my mouse, that doesn't do anything.  I checked under "settings" and it shows my display at 100%(recommended), so don't know where to check after that.  Would appreciate any further ideas.

On this page upper right  star gearwheel happy face This is on most pages  and you can + or - your screen size quickly without leaving the page.

NFtoBC
Community Power User
Community Power User

@Irishgranny

To expand on @polecat comment, you can also change screen size on a temporary basis with CTRL + or CTRL -

 

The Gearwheel is the settings option in your browser.

 

 

NFtoBC
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I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.

NFtoBC
Community Power User
Community Power User

@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.


The more you try, the more you learn.  You should try to post a screenshot soon - it will help with lots of questions you may have, and makes it FAR easier to troubleshoot your questions.

 

NFtoBC
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@Irishgranny wrote:

I'm learning all sorts of things today...didn't know that either !  Of course, if I'd asked my 13 yr old grandson, he probably would have fixed it for me ...this old lady is slowly getting computer-savvy !   Thanks for your help.


There are a lot of functions available to you. Google keyboard shortcuts and see (control p is print etc). Some make it easy some complicate things for me.  I'm always trying to learn something new and a reboot gets me out of trouble sometimes. Googling a problem will usually give you a way out  of the problem......

Yea !  That worked...I did have the setting too high..must have hit it by mistake somewhere along the way.  Didn't realize it was there.   Thanks for your help.

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞

NFtoBC
Community Power User
Community Power User

@Berdesdan wrote:

oops, didn't read the original question before answering.  Tried to delete as my post was useless, but no luck on a delete post button 😞


Yeah, noting 'Deleted by author'  in an edit, is about the best you can do, but your sentence works as well!!

NFtoBC
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