5GHz is the newer wireless frequency for 802.11n. The range extender is usually what's installed either when a wireless Optik box is used or if the wireless signal is too weak from the modem. Plus if OP was a former Telus tech, I'm sure he'd be more familiar with Telus' inner workings and know why they chose what they chose, unless he worked for Ledcor.
5ghz has shorter range? why would they do that.
For Optik TV and 'only the wireless TV box'(when used wireless), Ven501, 5Ghz wireless access point. Allows for faster speed for multiple boxes and no rogue signal interference.
5Ghz is needed on the router side, whether its Actiontec or customer owned router. This is due to congested living apartments where the 2.4Ghz gets really crowded in the evening and wireless speeds suffer or will not allow the end user to even stable connect to Actiontec or own router.
Telus does have an available Actiontec 2.4Ghz/5Ghz access point. $100 install and free install for Internet-50+. http://www.telus.com/en/bc/internet/wi-fi-plus.jsp
With the new Actiontec T1200H/T2200H, with port1 bridge, you can easily use your own 5Ghz/2.4Ghz router($80-$250).
The higher ups in Telus sure do enjoy crippling the devices they distribute. They would enjoy it less if every Telus customer had their personal work number, to call and complain too.
no, i get how it works but he was complaining about getting rid of the range extenders. using the 5ghz would not help people that needed more range on their wifi
The term/name 'range extender' is really a bandaid for the poor Wifi range on the older Actiontec(with banned bridge mode). Put it further away from the V1000/V2000H to reach the far end of the home. The bonus was having 5Ghz also. So a good 5Ghz wifi won't give more range, but it does allow the customer to hop onto the 5Ghz to avoid 2.4Ghz interference(more signal noise, less range), provided their electronics allow that frequency.
Customers who complained loudly about bad V1000H/V2000H wifi range/interference were given the 'range extender' either free or cheap.
Add that in some cases, the Tech installed the Telus gateway in the basement in some far off dank corner where the phone/cableTV line came in(easy install for DSL/Optik in immaculate finished home), so signal range was not good to begin with.
I do wonder how many range extenders Telus bought and if they are trying to dispose of them before a firmware update that would activate 5Ghz in the T1200H/T2200H, as other companies have 5Ghz.2.4ghz activated by default.
Telus was a participant with Actiontec in development for the new gateways(development specs of only 2.4Ghz), so it would be odd to get a batch that had no 5Ghz chip on the board.