Add 2 Factor (2FA)\2-Step Verification to account logins

Just Moved In

Please add Authenticator (Google, Lastpass, etc) as an option to login to our accounts.  This is a pretty important thing since a lot of our lives are tied to these numbers\accounts.... I mean SMS passcode perhaps as well, but really thats not very secure

Status: Under Review
Neighbourhood Alum
Neighbourhood Alum

@SteveMcNiven Sorry I didn't introduce myself earlier. Thanks for your idea submission. I'v forwarded your idea to our team for assessment, willl let you know once I learn more 🙂 

Status changed to: Under Review
Just Moved In

Two Factor Authentication (2FA) is an important security feature that should be available.

2FA is an added security to prevent hacking into accounts.

Please provide this extra level of security.

Thank you,


Just Moved In

Agreed, As a IT admin and I use my Telus phone for other website or IoT SMS two factor. Telus really need to secure the MyTelus web portal or use a SAML provider eg Apple, Google, Microsoft or Facebook.