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Pik tv says too many logins

Just Moved In
I only have one active at any time but I get a screen that says too many devices logged in.
I have called support but they say logout then log back in when that does not work they say reboot the router. This usually works but the program I wanted to watch is over (usually takes about 20 minutes from sign out to reboot to no internet connection to sign in then accepts the sign in. This is very boreing!
Any suggestions out there

Community Power User
Community Power User

Try the search function. This question arises every so often, and others will have left suggestions.


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This login issue continually is not a user generated issue.  The software is buggy but Telus will not do anything to improve the App.