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Optik On The Go App

Kiley9914
Just Moved In

‎06-25-2014 02:58 AM

Why is my device not compatible with this app? It says I can download it through the google play store.
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NFtoBC
Community Power User
Community Power User

‎06-25-2014 09:24 AM - edited ‎06-25-2014 09:25 AM

Please provide more details, including the device you are having difficulty with.

NFtoBC
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Nighthawk
Community Power User
Community Power User

‎06-25-2014 09:45 PM

The biggest problem with Android devices is the different hardware that is used depending on the phone and the manufacturer. There are a few different CPU manufacturers for Android devices and the applications need to be custom tailored for each. That is the biggest reason why some apps only work with certain devices. Also if you have an older version of the Android OS that can be a factor as well.


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xl
CPU Alum
CPU Alum
In response to Nighthawk

‎06-25-2014 10:32 PM - edited ‎06-25-2014 11:15 PM

It would be nice if the most common android devices are tested....

 

As the Blackberry Q10 is a Telus product, can I ask Optik On the Go be tested with the Snap emulator?  There's a lot of blackberries and right now I get.

 

Sorry, the configuration of this device has been modified or rooted and does not support the use of Optik on the go app.

 

 

Sad Panda

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