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Trouble setting up payment through my bank.

CWebb
Neighbour

I finally found the answer of which Telus name I need to choose to set up payments through my bank, however it asks for a 10 digit account number but my bill only has a 9 digit number. I tried adding a 0 both in front and at the end of my 9 digit number but it still says "There seems to be an issue with your account number entry. Please try re-entering it without including any spaces, dashes or special characters.[BPF0032100]"

1 REPLY 1

WestCoasterBC
Community Power User
Community Power User
Send Telus a direct message via Twitter @TELUSsupport ( 8am-4pm on weekends PST ) and they’ll help with your account number.