03-09-2014 02:32 PM
It took us about one hour to manage to register for this Telus Neighbourhood Forum.
The main problem was CAPCHA. We found we could not dicipher them!
Our conclusion is that this security system is completely broken and should be abandoned!
We also tried during the hour to reach a telus representative who could compete the registration for us,
but were unable to reach someone responsible for this web site.
Finally after an extremently frustrating, and long perseverence, we managed to dicipher one of the CAPCHA & complete registration.
My eyesight is not that bad, so am wondering how many others are having similar problems?
03-09-2014 06:03 PM - edited 03-09-2014 06:04 PM
Given the number of folks who register, make one comment and never participate again, I'd say few are having problems with the Capcha. It's a widely used service, and if I recall, has the option for an audio capcha as well. The Neighbourhood is a completely optional service, so Telus likely does not have a staffing committment to registering participants, as they might with helping you register your service account.