Live chat

[Anniehurwich]

Where is live chat

[NFtoBC]

While in your computer browser, click on the 'Contact Us' link at the bottom of this page. During the available hours for chat, an icon will appear at the lower right of the Contact screen.

[Krissandra]

Hello my account number is <information removed>.

*Moderator's note: Please refrain from publishing your private information. We have removed your personal information for your protection.

[NFtoBC]

@Krissandra

You may want to edit your post to remove personal information. The Edit option can be found by clicking on the caret (down arrow) at the upper right of the post.

[Roselyn]

Hi there

[Roselyn]

I have question regarding my account, I have stopped the service but why I'm still billed ?

[WestCoasterBC]

Any account related issue you must contact Telus. http://www.telus.com/en/bc/support/contact-us?lang=en&prov=bc

[NFtoBC]

When you cancel your service, your last bill will include any portion of the device balance remaining, plus any fees outstanding for your use of the service, less a rebate for the unused portion of any months you had paid in advance. Your bill should include the details of the amounts you are charged.