@Are you in BC or outside of BC? If outside of BC, one of the forum administrators wrote:
I just wanted to follow up on this request earlier this year to clarify the Knowledge Network request. Here's some more information on the difference in licensing for BC and AB:
Knowledge Network’s is a provincial broadcaster who’s content agreements only allows them to offer the channel in BC. Your previous provider must have been a national satellite service, otherwise they would not have been allowed to broadcast the channel outside of BC.
We hear your pain, but unfortunately this is outside of our control. However, on a positive note, if you like Knowledge Network content, we will be launching Knowledge Network’s popular Vancouver ER series On Demand, free to all Optik TV subscribers. This series was filmed in Vancouver General Hospital emergency room and shows real life stories from the ER. Find out more at http://er.knowledge.ca/ or watch it On Demand this August.