I am wondering if I am getting the fastest internet that will allow me to download movies faster. Right now when I try to download movies on my tv through my android device there is a lot of buffering and interruptions.
My account is Telus 15 123802286
@RhoLee @GHogan Hey Ghogan, I'd like to recommend that for your own privacy that you take down your account number. These posts are open to the public so anyone can see them. I've tagged a member of our community management on this but, I believe our social media team is gone for the evening.
This Neighbourhood is inhabited by customers, just like you. We have no insight to Telus business plans, and no connection to the internal workings of Telus. We volunteer to share knowledge about Telus products and services which we have gained by experience or surmise. We are free to express our own opinions and comments, which may not always be in agreement with the ideals of Telus. As such, we have no access to your account information.
You can see what plan you have in the 'My Account' section, if you are uncertain. However, ANY of Telus recent plans should allow you to download movies without buffering or interruptions. You can check your download speed at SpeedTest.net, but your issue may be with your Wi-Fi being impacted by neighbouring Wi-Fi, or other devices. Have you any means to check the speed at the Android device?