Internet connection is showing limited access. Why?

Reply

This thread's discussion is locked. If it doesn't give you the information you need, head to its forum board for active discussions or to start a new discussion.

Highlighted
Resident
 

Accepted Solutions
Highlighted
Most Helpful
Community Power User
Community Power User

Normally that means it sees a physical connection but can't connect to the internet. Could be caused by a few things.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post


All Replies
Highlighted
Most Helpful
Community Power User
Community Power User

Normally that means it sees a physical connection but can't connect to the internet. Could be caused by a few things.


If you find a post useful, please give the author a "Like" or mark as an accepted solution if it solves your trouble. 🙂

View solution in original post

Highlighted
TELUS Employee
TELUS Employee

Hey,

 

I could mean a wrong wireless password, an unplugged cable, or the network card may be acting weird.  First try rebooting the company, and if you still get limited access, make sure the DSL and Internet lights are on on the modem, and then you can delete your preferred wireless network and input the wifi password again.

 

Hope this helps you!

 

H_D