Can I go to Telus store and cancel my TV and Internet Subscriptions there?

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SummerShaun
Neighbour

Upon searching I found that you need to phone Telus for cancellations. I tried, but it's so frustrating when you have wait an hour and haven't even talked to an actual human yet. I read that Telus will send you a return box, how do you pay your final bill?

Community Power User
Community Power User

@SummerShaun wrote:

 how do you pay your final bill?


Usually using the method you regularly used to make payment. I assume you can make payment by cheque or money order to their mailing address on the invoice, or by credit card or bank transfer to your account number.

 

NFtoBC
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SummerShaun
Neighbour

Thank you. I was wondering how do I determine the final bill since I couldn't talk to somebody on TELUS part.

Do you have an idea if I can cancel in store? 

Community Power User
Community Power User

You can see your final bill through My Telus. To my knowledge, you need to cancel by calling.

 

NFtoBC
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