12-19-2013 07:37 PM
Just had a very unpleasant encounter with supposedly Telus telemarketers dialling my Telus phone from number 1 866 369 9826. They were trying to get our home bundle business, something we have been on the fence about. After a very rude and aggressive sales agent I got about the same treatment when I asked to speak to the manager. I’m a happy wireless customer but very disappointed with the tactics of this sales group. I can’t figure out how to contact Telus management to so if anyone is monitoring this post please reply with a contact name and number if you would like to discuss.
Solved! Go to Solution.
12-21-2013 12:40 PM
12-21-2013 01:52 AM
Try 310-1000. Privacy Resource center is Option 1. They will ensure that Telus telemarketing calls don't reach you.
12-21-2013 12:40 PM
Thanks Nighthawk, great tip!
01-05-2014 06:21 PM
Hey,
All the details for Telus Privacy is located here - http://about.telus.com/community/english/privacy. They can help you take your name off the distribution list and to stop the calls from Telus.
Hope this helps you!
H_D
11-17-2014 07:17 PM
I have requested my number be removed AND I am on the DO not Call list. These people are calling three times a day from the same 1-866-369-9826. I did NOT give Telus permission contact me about ANY offer. Shame on YOU telus for allowing such a firm to represent you.
11-17-2014 09:41 PM
See my comment above for how to fix that.
11-18-2014 11:34 PM - edited 11-19-2014 05:23 PM
I do've had those phone calls-from Telus' agents too. I confronted them sometimes, so an Agent toldMe once that- I've a bundle with <Shaw.ca> and Telus, could offer better service. I told him I'm not interested (My business with Telus is through my Cellular only)
PS stop calling,.ok..okk - good bye. Days after a different Agents-calling back. I've my landline+cellphone registered in the "Do Not Call List" But still find the way to call in. So we've no choice-than try the fix of Mr. Hawk: Call to..310-1000: Hope it works. Stay Tuned! <v9>
05-18-2015 02:42 PM
Thanks for the info Nighthawk. I checked the National Do Not Call list and I am already registered there. Will call the number you provided to insure I do not get calls from Telus too.
05-18-2015 06:04 PM
The National Do Not Call list does not apply to any business with whom you have a relationship. The only way to manage calls from those businesses is to contact them directly and request no calls.