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How do I add another person's name on my account in order to give that person authority to ask questions, make payments, etc?

Community Power User
Community Power User

To my knowledge, if the person you want to add has Telus services (e.g. Cellphone), you can add them through the 'My Account' portal. If not, you would need to contact Telus directly to have their name jointly added to the account, and identifying credentials created for them. You would then have to set up new, or share, your login credentials. Note that sharing a login is becoming more difficult as two-factor authentication becomes more commonplace.

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TELUS Employee
TELUS Employee

You have to contact Telus. The linking account tat @NFtoBC is talking about is strictly for access. It doesn't give them access for calling in/going to store to make changes. You can call in/chat in and add them as an authorized name. 

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