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declining mobile cellular strength

Just Moved In

I rarely complain on-line, but, the cellular strength is much worse than it ever has been on the west coast of Vancouver Island, Ucluelet area. Has there been changes to the bandwidth? It is even poor at non-high traffic times of the day. 


Community Manager
Community Manager

Hi @timgshirley2 If you are experiencing problems with the network it can be reported to our data and network team by calling 1-866-558-2273.  You can also visit our website at  where you can see the current outages if any.  You can also report outages from there as well.  

Friendly Neighbour
Have noticed the same. I feel like telus has gone downhill over the last couple of years. Was with telus 3 years ago, and moved to rogers. Noticed Rogers wasn’t as good. Then recently moved back to telus on their 5G and its significantly worse than Rogers now. At least in the GTA.