I have no idea how to start about this but on Sept 28, 2020, I have tried to make a payment around 1am and I had no idea they were fixing their online payment server. I tried to make a payment twice but my credit card was declined those both times, however, they still managed to take money out of my bank account. The payment has not been applied to my Telus mobility bill except for the third attempt. Has anyone had this issue? And have any way to go about this?
Solved! Go to Solution.