Does Telus support One Plus devices

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serge73
Resident

Thinking of getting the one plus 7 pro and i don't know of anyone with these devices in Canada. Thanks All.

Community Power User
Community Power User

You can check the support documents here, or the Article here for more info.

 

You can also look at willmyphonework.com as well. Previous North American versions of  OnePlus phones do work on the Telus network.

 

NFtoBC
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Syaoran
Rockstar
They work and include just about all of the bands needed for Canadian carriers. WiFi Calling will more than likely not work though but VoLTE will work fine.
Samuelnav
Resident

Actually it will depend what frequency bands the device can handles, usually the 4G LTE and  LTE Advance which are the provide by TELUS, they will support phones with  2100 MHz, 1900 MHz, 700 MHz, 850 MHz, as far the device you purchasing handles this frequencies, I don't see why the device should not work with TELUS networks, however the device wont be available to purchase with any Canadian phone company as far as I know. 

 

Syaoran
Rockstar

I know what the device can use, hence what I said.  The US/Canadian Internation firmware and the T-Mobile US firmware both contain the same radio configuration.  

 

HSDPA 800 / 850 / 900 / 1700(AWS) / 1800 / 1900 / 2100

 

LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 12(700), 13(700), 17(700), 18(800), 19(800), 20(800), 25(1900), 26(850), 28(700), 29(700), 32(1500), 34(2000), 38(2600), 39(1900), 41(2500), 46, 48, 66(1700/2100), 71(600) - North America

 

The International firmware, 9.5.7, has fixed a few major issues with the camera.  It still isn't anywhere near the DXO mark their prototype with different hardware claims, but it is a lit better than it was at launch.  The WiFi to cellular hand off has also been fixed to not require a reboot to hand off from WiFi Calling to cellular and back.  The ghost touch issue within certain apps is more of a hardware issue.  If anyone runs into that, return their device for a replacement.  If your device powers off after heavy use and won't turn back on.  You will need to hold the volume up and volume down and plug it in via USB to enter EDL mode and reflash the device.  There still isn't an explanation for this issue, but it does seem to be common enough to mention.