Parental Controls for Internet and Device Apps

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DanDe
Resident

We have used ActionTec parental controls before on our previous router/modem and have recently upgraded to the T3200M unit and the parental controls work only for the internet so it seems. The apps seem to be able to bypass it. Ie, Facebook still has access to view the newsfeed, Youtube - can still view video. Has anyone had success in restricting all internet connections?

 

baia2
Resident

I am having the same issue with snapchat. Any suggestions??

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Community Power User
Community Power User

This came up in another very recent post. Most services have switched to secure connections and this bypasses the unencrypted connections normally blocked by parental controls. Also if the app or site uses a non standard port to connect, that will bypass the parental controls also. Kids in general usually know how to circumvent most parental controls as well. Especially if they know your password or their way around a router.

 

If you're looking to totally block access to a device on the network, it's not the parental controls you should be using. Scheduling access will block all connections to a device during specific times. It's right next to parental controls in the settings menu on the T3200M.

Doe
Friendly Neighbour

I also have a T3200M, the scheduling access restriction does work. 

My mistake was that I did not reset the modem.  oops. 

This must be done by going to "advanced setup" and can be found under "modem utilities"

Doe
Friendly Neighbour

The incredibly important step is to "Reboot" which can be found in advanced setup under the menu item "Modem Utilities"

 

 

amam
Friendly Neighbour

so if you don't reboot each time you set scheduling access, the restrictions won't work?

amam
Friendly Neighbour

hi, in the parental controls of this modem, you can set which are child devices and then set a restriction on all child devices. i tried to set an "allow urls" on all child devices for gmail but i couldn't get it to work. also, i can't even delete the ones i don't want anymore. i think this may be the problem why my kids devices are locked out of wifi? (i set both restrict and allow concurrently.) also, for some reason, youtube is still working during the hours it shouldn't.  someone posted that you have to do one more step? reboot?

Community Power User
Community Power User

@amam Did you read the solution listed in this discussion?

amam
Friendly Neighbour

hi@nighthawk. do you mean the solution to use scheduling access instead of parental controls? because i couldn't figure out why my child's device couldn't get wifi, i changed it to parent and then used scheduling access for 30 minutes. it worked in that the laptop now got wifi but then when it should've cut off at 10:30 it didn't and she was still able to access youtube past the time.  i don't think i reboot it though. i was going to test it out but too tired and went to bed. i'll test later today but a telus tech said i shouldn't have to reboot after i use scheduling access.

 

 

Community Power User
Community Power User

I've tested both Parental Controls and Scheduling Access on my own network. Parental Controls are basically useless on any router these days due to a few factors, including secure connections.

 

I'd recommend sticking with Scheduling Access. If set correctly it worked quite effectively. You shouldn't need to reboot the gateway once setting up Scheduled Access either. Check the settings on your gateway under Scheduling Access. For the laptop, what does it list as the "Allowed time" in the table there?

rlivings85
Resident

I have tried the scheduling access and seems to work but only for Http connections. It doesnt block HTTPs connections and apps such as facebook, instagram, youtube and netflix. Any ideas ?


@Nighthawk wrote:

I've tested both Parental Controls and Scheduling Access on my own network. Parental Controls are basically useless on any router these days due to a few factors, including secure connections.

 

I'd recommend sticking with Scheduling Access. If set correctly it worked quite effectively. You shouldn't need to reboot the gateway once setting up Scheduled Access either. Check the settings on your gateway under Scheduling Access. For the laptop, what does it list as the "Allowed time" in the table there?



@Nighthawk wrote:

I've tested both Parental Controls and Scheduling Access on my own network. Parental Controls are basically useless on any router these days due to a few factors, including secure connections.

 

I'd recommend sticking with Scheduling Access. If set correctly it worked quite effectively. You shouldn't need to reboot the gateway once setting up Scheduled Access either. Check the settings on your gateway under Scheduling Access. For the laptop, what does it list as the "Allowed time" in the table there?