I had Optik TV and Fibre installed two weeks ago, and I got the Actiontec T3200M modem. My problem is that the connection to the modem keeps dropping. When I try to connect to 192.168.1.254 via browser it just says "Waiting for 192.168.1.254". I can ping the router and when I scan open services, both http and https are open. Optik TV, wifi, and home network all work fine. When I (hard) reset the Actiontec I can connect to it for awhile, but then again becomes inaccessible and I have to manually reboot it.
Any idea what's causing this and how to fix it?
Thank you, NFtoBC, I will do that.
Another think I noticed, is that the connection seems to drop at the renew lease time, so basically every hour. I am not sure this is normal, but I noticed that the modem pulls out a different IP (Modem IP Address) every time it renews the lease. Is that normal?
I am currently seeing lease times of 10 minutes, which is unusually short historically, wherein formerly lease times were on the order of 1 day. In the short time I have checked, the lease renewed with the same IP address, but I'll follow up later and see if it changes.
EDIT: This morning I am seeing longer lease times (at least
3 4 hours) and have the same assigned IP address as yesterday.
When Telus first put in the 3200 modem,the wi-fi worked fine.
The last couple of weeks it is terrible,so now have one computer plugged directly into the modem.
Tough working on spreadsheets with poor wi-fi signal.