I always have buffering when I use my Chromecast, and my internet is very slow.
I have tried all the fixes for buffering.
My friend was over and she opened her tablet to play a game, but could not because of the wifi buffering/dropping. At the time only my laptop and he tablet were connected.
[A survey popped up when I accessed the Telus site, and it still has not loaded!]
I attempted a speed test-see attached-2nd shot
I tried the speed test again:-1st shot
What do I do to get better, more stable internet???
First- it has taken 10 minutes to get into My Telus account so I could see which plan I have. hmmmmm
1. I am on Telus internet 25- 25 Mbps download
5 Mbps upload
2. I live in Airdrie, Alberta, which is part of the Greater Calgary Area.
3. The issue gets worse as time progresses I am in a 700 square foot apartment. It is a new building that was pre-wired by Telus
4. I have an Actiontec T1200H
That's kind of all I know sorry
That you are in a small apartment may mean surrounding Wi-Fi users are impacting your Wi-Fi. What happens if you connect a laptop to the T1200H with an ethernet cable? If the speed do not improve when connected by Ethernet, contact Telus to see what's happening with your service, as you should see close to the advertised speeds.
Dealing with Wi-Fi congestion is another issue, but check wired speed first.
i thought the point of optik was to ensure better "service" with less interference
And there is, until you get to the end of the fibre optic cable. Wi-Fi is still subject to the same laws of physics as before Optik.
If i plug in the laptop, i would have wires running through my apartment as the router is in a panel in the hallway?
Yes, you will, but until you start taking a few troubleshooting steps, we can't begin to help you with solutions. At the moment we don't know if the issue is limited to your Wi-Fi signal, or extends to your internet connection.