Wi-fi keeps cutting out.

[Aryan-]

Every 10-15 minutes, my internet will completely go out for a minute, making videos buffer and kick me out of online games, making it virtually unplayable. Sometimes it will go out multiple times in 5 minutes. I’ve reset my router and called in multiple times and they reboot the router ad say it’s “fixed” when it’s really not.

[Aryan-]

Even with a wired connection, the internet will still go out, and even late at night when no one else is on the internet.

[NFtoBC]

It might be worth keeping a it’s of these drops, so you can share with a Telus rep when next discussing the issue.