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Telus recently ran fibre to my house this summer and then came to my door offering a great deal with a $400 prepaid VISA card if I cancelled Shaw. I accepted and was connected on October 18th, 2017..
It has been almost 3 months and I still have yet to receive my $400 VISA card. I have contacted the online chat numerous times and they all assured me "it is coming, it is coming..." but I still have yet to see anything.
So, I'm posting publicly here to see how long other people waited to get their cards and how much hassle it was.
I still have not received the visa card that I was promised. When I call Telus for an update they can't find a record that I am supposed to receive a card. Not sure why I signed a contract if I am getting nothing out of it