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Upgraded to Internet 75 but wifi speed is horrible

agusta
Just Moved In

I just upgraded to Internet 75 and the average wifi speed I'm getting is 45mbps. On a hard wire speed test, the speed is 100+ mbps. I had spoken with Telus tech support and made few changes to wifi settings like channel, frequency, etc., but to of no avail. They also sent a technician to my house and he made a few more changes to the network settings and replaced the modem but the problem remains.

 

What could be causing this problem? Appreciate any help. Thx.

2 REPLIES 2

NFtoBC
Community Power User
Community Power User

There are SO many things which can affect Wi-Fi speeds. If a wired connection gets 100+ Mbps, then there is likely something in your local environment or the devices you are using to connect affecting your Wi-Fi speeds. Have a look at this article to see just some of the issues.

NFtoBC
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Meme_stealer
Connector
Use ethernet that fixed all of my problems