So my T3200M has been doing this off and on for several months, every time seems to work again after a simple hardware reset, for a month or so. but it cannot be normal expected operation. both internet and wifi lights are green, all my devices connect to the networks fine. however they cannot access the internet. my PC is hardwired, and connects to the internet just fine. I cannot however access the actiontech gateway, it simply will not come up in the web browser. loading forever.
is this thing a dud?
If you can't connect to 192.168.1.254 from your hardwired laptop after a full reset using the pinhole on the rear of the device, I suggest contacting Telus, describing your discoveries and troubleshoot with the goal of obtaining a replacement.