03-15-2019 02:47 PM
Community Power User
If a tech is booked, it's not an outage. Something happened with the connection between your house and Telus and the tech is the one to fix it.
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03-15-2019 05:50 PM
New equipment was installed 21 days ago. Since installation we have lost one service a day for up to one hour at a time. We are currently sitting at 7 hour and 40 minutes of complete loss of all three services. Everytime telus is contacted we get the condescending remarks that a technician will not be able to solve the problem cause everything looks good.