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POP/IMAP down?

canucks4life
Leader

Task '********@telus.net - Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

1 ACCEPTED SOLUTION

hologram123
TELUS Employee
TELUS Employee

Hey there!

There is an outage currently with our mail service. Webmail is down. This could be why you're experiencing what you're experiencing. In the future, I would double check and log into webmail.telus.net and see if you are able to send and receive there. If you are, this is an issue with Outlook and not Telus therefore you would need to reach out to microsoft or a computer technician.

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3 REPLIES 3

hologram123
TELUS Employee
TELUS Employee

Hey there!

There is an outage currently with our mail service. Webmail is down. This could be why you're experiencing what you're experiencing. In the future, I would double check and log into webmail.telus.net and see if you are able to send and receive there. If you are, this is an issue with Outlook and not Telus therefore you would need to reach out to microsoft or a computer technician.

View solution in original post

The mail server outage is affecting both POP and IMAP/webmail

Just to make it clear is that both webmail and pop mail server from a computer using an email program are down.