12-02-2018 02:09 PM
So here is a strange situation. I have two optik TV boxes. One is a VIP5662W and the other one is a UIW4001. I am trying to connect an RCA soundbar using the TOSLINK. I have the sound option set to Stereo. I get audio for all the Optik channels for the TV. What I don't get is audio for Netflix. Both settop boxes have been rebooted. Both settop boxes are doing the exact same thing. Dolby stereo option has been tried but that makes matters worse, in the fact that I get no audio at all, so I must use Stereo.
I tried calling Telus but they don't show any issues or troubles in there guides and pretty much told me it was a netflix issue. Not sure how that could be as I am using the Netflix app on channel 422. My HDMI connection works fine on my upstairs amp. Only the TOSLINK has an issue.
Anyone else run into this issue? Please don't tell me to use the HDMI connection as I don't have that option in this configuration, plus I cannot see why the TOSLINK has audio for all other channels except Netflix. Looks like a software bug to me.
12-02-2018 02:27 PM
While I don't have a solution, just remember part of the difference may be that Netflix channel 422 is not a channel in the sense that CBC channel 100 is. The Netflix channel is an App, rather than a stream. This MAY be why it works on one, but not the other. Does the Weather Network App channel do the same?
12-02-2018 04:48 PM
12-02-2018 09:22 PM
12-02-2018 10:21 PM - edited 12-02-2018 10:22 PM
12-02-2018 10:29 PM
12-02-2018 11:15 PM - edited 12-02-2018 11:19 PM
12-02-2018 11:36 PM
12-03-2018 09:31 AM
12-04-2018 11:44 PM
12-08-2018 08:04 AM
Did you ever get a chance to test that configuration out?
12-08-2018 08:45 AM
Have you tried changing the audio settings within the Netflix app? Perhaps the Netflix app is outputting something your soundbar doesn't support.
12-08-2018 08:56 AM
12-09-2018 09:31 AM
The app has to be compatible with so many devices, they put that in there just to make sure it can be as compatible as possible with everything. Happy Netflix watching!