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Solved! Go to Solution.
Do you bank with ATB? If so, Telus will issue you an account number meeting their requirements. It is mot simply adding a 1 or 0. Contacting Telus via their Twitter or Facebook account might be the least painful way to get the info you need. See ‘Contact Us’ in the page footer for more info.
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Go to Telus My Account https://www.telus.com/my-account
Click: Set Up Pre-authorize Payment > Checking.
Enter details about your bank etc, you won't be asked about your Telus Acc #.