Has anyone else had recorded programs on their PVR just stop 5 to 15 minutes into the program?

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steveb
Neighbour

Our TELUS OPTIK PVR stops playing some recordings anywhere from 5 to 15 minutes into the recording. The bar at the bottom of the screen often shows that the whole hour and 3 minutes of the program is recorded but playback just quits for no apparent reason. We've restarted the PVR several times.


Wondering if the hard disk is fragmented, etc...????

WestCoasterBC
Community Power User
Community Power User
What model PVR do you currently have? What’s the remaining capacity % on the hard drive?

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steveb
Neighbour

We got hold of TELUS last night and they tested it online, we need a new PVR and they are giving us fibre connectivity free, so we'll see how that goes.

 

Thanks

WestCoasterBC
Community Power User
Community Power User
Just remember any recordings you have will be lost. As they’re not transferred over to the new receiver. Only scheduled recording times/channels will be carried over to the new receiver.

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steveb
Neighbour

Yes for sure, that is an unfortunate reality. Although I bet there is actually a way to copy them using the USB port, if you had the appropriate software….

 

Cheers,

 

Steve

 



Nighthawk
Community Power User
Community Power User

Unfortunately not. All the recordings are encrypted and each box has a unique encryption key. Even if you somehow got them on the other PVR, the new PVR would not be able to decrypt them.


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