12-24-2018 01:13 PM
Hi All,
I have Telus Optik TV (4K x 4 boxes) and I have Telus Fibre using 4 Telus Boost WiFi antennas (which rocks by the way).
I have been using the My WiFi app on my iPhone, and it all works great.
I do have a question on two 'mystery devices' that appear to be attached to my network. What is interesting is that my router is using 192.168.1.* as the subnet for all my devices, and I am only using the 5G in the modem for the Optik TV, which is using the standard SID and password that's defaulted on the router. My Boost WiFI is using a custom SID and password for all other wifi devices in my household.
I have been able to identify and name all the devices (including the Optik TV devices) and the only question I have, is that I have two devices 'detected' on my network that are identified as devices by CyberTAN Technologies. The IP address assigned 169.254.0.26, and it's hooked up to Band5G_Guest3 network. I have disabled 'Guest' on the router and WiFi boosts, so Im puzzled why I am seeing these two devices appear in the "My WiFi" app, unless something is being picked up on the WAN side of the router (which I doubt)
Im curious if other people see these mystery devices on their networks with the same configuration I have, or if they are something to do on the TELUS side that I should ignore.
Solved! Go to Solution.
12-26-2018 12:02 PM
I don't see it on mine here so there's likely some type of hardware that's tried connecting at one point that you may be overlooking. One post I saw for CyberTAN devices mentioned it may also be a home alarm system (if you have a wifi enabled model). If whatever the device is, is misconfigured and isn't set to grab an IP automatically, that could be why it's showing a connection and an invalid IP.
12-24-2018 02:43 PM - edited 12-24-2018 02:44 PM
CyberTAN is a manufacturer of a few different classes of devices or components for various devices, mainly networking. The brand name you see on the outside will likely be different. A 169 IP address basically means whatever the device is, that it has no internet connection.
They make:
12-26-2018 11:07 AM
Thanks for the explanation Nighthawk, they looked like a provider of networking hardware (from my google search) but I don't understand why these devices are being picked up by the Telus My Wi-Fi app. If they didn't have access to the internet, the Wi-Fi app shouldn't have picked them up and showing a SID that I don't recognize.
Just wanted to see if others with a similar setup are seeing the same types of devices, since this might be an internal TELUS configuration that the app is reporting.
12-26-2018 12:02 PM
I don't see it on mine here so there's likely some type of hardware that's tried connecting at one point that you may be overlooking. One post I saw for CyberTAN devices mentioned it may also be a home alarm system (if you have a wifi enabled model). If whatever the device is, is misconfigured and isn't set to grab an IP automatically, that could be why it's showing a connection and an invalid IP.
12-30-2018 02:54 PM
10-25-2019 01:17 PM
I also have two mystery Cybertan devices showing. different MAC addresses but get the same IP address assigned in the 169.254.0 range
the Telus chat support rep thought they may be ad-hoc internal connections created when streaming Netflix to an Optik device.
08-15-2020 07:38 PM
I have a CyberTAN device connected to my AT&T gateway. I suspect it is the wireless adapter for a wireless set-top box, but it could also be the VOIP for my "land line".
08-15-2020 08:12 PM
AT&T? You're a little far from home. The AT&T support forums are here. They also have an older discussion regarding Cybertan.
08-28-2020 01:06 AM
The cybertans are the optik wireless digital boxes (you can confirm this by checking the mac addresses printed on each digital box).
Interestingly though, I also see technicolors with different mac addresses than the cybertans on the wifi app but not when I sign in to the router. I suspect these are also the same digital boxes (given that the boxes say technicolor on them) but don't know why they only appear on the wifi app.