Add a ISB7100 to existing setup

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pc69
Neighbour

I just bought a used isb7100 digital box from CL. Do I need to call telus to register it or I can just plug it in without involving telus?

Chicnstu
Ambassador

Quoting my post from a different thread asking the same question:

 

If you are on Fibre the box should auto register to your account when you first connect it but you will probably need to contact them so it bills as a customer-owned box instead of an additional rental at $5 per month. If you are not on Fibre your box will require a registration code which you can get by calling in and requesting they add a customer-owned box to your Optik profile.

 

One thing to be wary of is that box may have been a previous rental that a customer never returned and the MAC address might still be active on the back end which makes the situation more complex but its still possible.