Showing results for 
Show  only  | Search instead for 
Did you mean: 

Add a ISB7100 to existing setup


I just bought a used isb7100 digital box from CL. Do I need to call telus to register it or I can just plug it in without involving telus?



Quoting my post from a different thread asking the same question:


If you are on Fibre the box should auto register to your account when you first connect it but you will probably need to contact them so it bills as a customer-owned box instead of an additional rental at $5 per month. If you are not on Fibre your box will require a registration code which you can get by calling in and requesting they add a customer-owned box to your Optik profile.


One thing to be wary of is that box may have been a previous rental that a customer never returned and the MAC address might still be active on the back end which makes the situation more complex but its still possible.