Forum Discussion
How can I make a complaint regarding a Telus Truck driver?
Interesting how there is no Forum for complaints?
Today I experienced some road "discontent" from a driver of a Telus Truck leaving south from Cold Lake, AB at about 7:40-7:45 am. 1st he was driving at a high rate of speed, approximately 80 in a 50 zone. 2nd, Exceeding the highway limit in a way I have never seen a Telus vehicle travel before. 3rd Lack of use of indicator lights at corners or when passing other vehicles. And 4th....driving far too close, tail gaiting, on urban streets. I actually stopped at the RCMP station. This vehicle did have a lift for working high up on poles. Does anyone know who I would make a complaint too? I'm kinda nervous that this person might choose the wrong person to intimidate in future.
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I would also like to make a complaint about one of your Telus drivers. V231400 believed that it was ok to travel in oncoming lanes in order to get past the other people waiting in line. Even the traffic control personnel on scene were angry at this driver. This occurred shortly after 8:15am on Tuesday April 22 near 86ave and Fraser Hwy in Surrey BC.
TELUS_SupportOfficial Support Team
Thank you for flagging this. We'll be forwarding it off to the appropriate party immediately.
There are 5 telus employees that live in a 1 bedroom suite in my neighbourhood. They bring home 5 telus vans each night and park them lined up in front of the community mailbox. They post a note in the window of each van telling people not to ticket them as they are working in a near by "building"but that is a lie. Due to the fact that these Telus employees park in front of the mailbox, the postmaster refuses to deliver our mail so the community hasn't gotten mail in 5 days. This reflects very poorly on Telus and has the neighbourhood very upset.
- TELUS_Support
Hello, we'd like to investigate this. Feel free to send us a private message and we can discuss further, thanks.
- Hi, I have somewhat a similar situation. My brand new car just got hit by Telus bucket truck today and ran away. It was caught by my dashcam. My wife parked the car on the street and a Telus bucket truck was in front of her. She went to the daycare and when she came back the front of the car is damaged. When we reviewed the footage, the driver was reversing slowly at first and then stopped and then reversed again fast thus hitting my car. The car alarmed and the driver went down and looked at my car and just drove away without even asking around or leaving a note. I didn't know that Telus employees escapes responsibilities. It is very rude and making me angry. The bucket truck plate number is SY 1523 and it happened in Richmond BC. I wish I can attached the footage. Is there an email where I can send it to before I post it on the social media?
- A-B
Community Manager
Hey. I'll send you a private message to gather some more info from you before reaching out to our field team about this. Thanks.
