How to Enable Bridge Mode on TELUS Gateway for Custom Router Setup

Bridge mode allows you to use your own router with TELUS internet by disabling the built-in router functions of your TELUS gateway. Follow these steps to set up bridge mode on compatible TELUS gateways.

Compatible Gateways

• T1200H (single-line)
• T2200H (copper-bonded)
• T3200M

Complete Setup Process

Access your gateway settings:

• Open a web browser on a device connected to your TELUS network
• Enter http://192.168.1.254 in the address bar
• Log in using your gateway username and password

Enable bridge mode:

• Click the "Wireless Setup" icon
• Select "Advanced Setup"
• Choose "Port Bridging"
• Enable "Port1 Bridge"
• Click "Apply" to save the changes

Expected results after enabling bridge mode:

• The gateway's Wi-Fi will be disabled
• Your custom router will now handle network management
• The internet connection will remain active through the TELUS gateway

If This Doesn't Work

Double-check that you've selected the correct options and that your gateway model is compatible. If issues persist, try restarting both the TELUS gateway and your custom router.

When to Contact TELUS

Contact TELUS support if you experience any of the following issues:

• Login credentials for the gateway settings don't work
• The bridge mode option isn't visible in the gateway settings
• Your internet connection fails after enabling bridge mode
• Your gateway model isn't listed as compatible with bridge mode

 

FR version