Forum Discussion
Unable to log into Smarthome Security
Hi, I've not been able to log into my Smarthome Security account in over a week now <Admin edit: Removed personal info.>. I'm unable to access any camera recordings or settings as I get a "Site cannot be reached" message when accessing
https://smarthome-security.telus.com/web/system/home
What is the problem and when can I expect this to be fixed?
1 Reply
T17TELUS Team Member
Hey!
We’d like to make this right. Please feel free to send us a private message to TELUS_Support with your account details. Thanks for your patience — we appreciate you bringing this to our attention.
