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Lcar
Friendly Neighbour
Joined 3 years ago
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Re: General observation as a newcomer to OptikTV
I too just switched from Shaw. I was told the legacy equipment is no longer available. I have many concerns with the new system. On our second set of boxes as the first set were faulty and the picture and sound skipped. The new ones are starting to do the same thing. We’ve had to change remote batteries after a week. I could go on but it looks like we will run out our two year commitment and then probably leave Telus.8.5KViews0likes0CommentsRe: Old Optik TV vs New - Which is better?
I would not recommend new system for anyone, especially seniors. It is self install, picture is slow to load, sound skips, remote is not user friendly. Very poor quality equipment that Telus doesn’t seem to be able to support. Technicians are not trained on new equipment to be able to support. All staff have said is yes we’ve heard there are issues but no one seems able to assist12KViews1like0Comments