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Sugata
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Joined 3 years ago
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Re: Unable to login to new TELUS TV+ app on iOS and iPadOS
I found the problem. Its a bug between the Telus TV + app and the Apple IOS TV provider app settings. To fix the problem, On your apple Phone or Tablet. To to Settings (the grey sprockey wheel) Scroll down to "TV Provider" Select "TV Provider" Log out Turn off the button selecting Telus as a TV Provider Exit the settings app Go to the Telus TV + app Go to the settings button located at the bottom right hand of the app If you get a pop up asking to select Telus TV+ as a TV Provider, decline the request You can accept notifications Select Login Enter user name (enter user name manually) Enter password (enter password manually) (avoid using the IOS keychain some have noticed issues with that function also) And voilà! The app will log in. The Telus app team needs better quality assurance and testing. They also need to review integration functions with 3rd parties or steer away from all of these functions. Hope this helps someone.38KViews3likes4Comments