It will be best to contact Customer Care directly at (your area code)3106988 or chat with them at https://www.telus.com/chat They can surely pull up your file, review and discuss with you the billing concerns. http://www.telus.com/get-help/contact...
Christine, it would be best to contact Customer Care at 310-6988 or https://www.telus.com/chat for your request as they'll need to get your account info to pull up your file and for authentication purposes.
