TELUS Neighbourhood

NFtoBC

Have you restarted the phone, or removed and reinserted the SIM?Does your account show the new phone number?

NFtoBC

The email address you posted is not a valid Telus address. I suggest you were called by a scam artist.

NFtoBC

Yes, multiple phones purchased by a single individual frequently triggers a fraud query and investigation.

NFtoBC

Choose a plan, Debbie!Sometimes there’s a hiccup in the database.

NFtoBC

*If* they were Telus staff in the first place, it is very possible they are not Telus employees now, which is why they are ‘ghosting’ you. I never make purchase decisions at the door. If it is such a great deal, the company will honour it in a call I...

TELUS Neighbourhood

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