Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Been using Telus TV+ on my Apple TV for about 7 months now and I have been struggling with some simple things that I really hope will be addressed. The first issue I have is using the live guide, if I scroll down a certain time like 9:30PM my timelin...
I figured I'd ask here first because a) I'm not in a position to contact support right at this moment and b) I might be moving to fast on it. Right now though this sounds like it's a call to support. I took advantage of the $55 black Friday 2 theme p...
@Rocky3@Grimmt@MrSL@Myoptic1 @broadcastguy Telus, Your "Favorite" Digital Andriod TV+ promotional tag line is "Heart It and Watch It" As loyal, paid subscribers to your platform our "My Favorites" thing to do is choose, only, the channels we wish to ...
With respect to Optik TV+ 21T boxes, the persistent issues with My Favorites and Recording Settings/Options are in their 2nd year. Is it asking too much:Telus, if you are reading this, are there any resolutions in the works? If so, any updates or ETA...
I am shocked that Telus had me on hold for over 3 hours / 3 agents then hung up on my call.This is just to find out the status of a delivery OMG OMG OMGI cant beleive the incredibly [poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
I'm receiving the Problem acquiring license error: 0x80000002 for any Crave content on Demand. It's working on my main box, but does not work on my wireless box. Can someone please advice how to resolve? This problem has been ongoing since we've gott...
Hi,I just got Optik TV and installed the Telus TV+ App on my Chromecast with Google TV and it won't play anything. I have tried Live TV, On Demand, and from the Guide and it always loads for 1 minute and then gives me error code ERR_PLAYER_P001. Othe...
Has anyone successfully 'programmed their remote with TV' with an Amazon FireTV? When I go to Settings>Remotes & Accessories>Program Remote w/TV>Search for TV Brand > I can't seem to locate either Amazon or FireTV; since the TV is essentially a ROKU ...
Hi Everyone, I got the new Android Telus boxes and notice you can install Google Meet on them (since its running andorid) however when I plug a USB Camera into the box, the box does not recognize the camera, has anyone tried this? The usecase would b...
When I go into Google Play Store, I can only use the search to try to find new apps, and none of the ones I am searching for are found, always says no results. I’ve tried Amazon music, Britbox… I do have a google account so unsure why this isn’t work...