TV
Discuss and ask questions about TELUS TV Home Services devices, equipment, and solutions.
2009 PostsLatest topics in TV
Unable to manage Optik TV
I've been trying to change my tv plan for days. have logged onto all forms of the app (IOS, Android and Windows) and all I get is this. "Looks like something went wrong. Please Try Again" After goggling this it seems its a common error but i cant fin...
TV Buffering and then Freezes on Restart Show or Resume
I have this problem for those shows that are restarted from the beginning. First I get the buffering, please wait message and then I get the cannot play program with the "watch live TV" green button. If I don't press the button, it just goes to live ...
TELUS TV Feature Updates - Ongoing
Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
New optik tv box slow sports streaming ?
Hey anyone with the new optik tv boxes notice that their sports stream is about 20-30 seconds behind people with the older optik boxes? Two of my friends have the older boxes and they text me that a team has scored 30 seconds before it happens on my ...
New Channels ????
So I was looking at the latest on-line version of the Telus Optik TV flyer and saw some new channels listed in the " Core " section that I have never seen there before. The flyer shows these channels - AWE Plus, Baywatch, Confess, Family Feud, Infamo...
Question About Channels Included in AMC+ Theme Pack
I have the latest Optik TV brochure and it shows the regular AMC channel as part of the AMC+ theme pack. But on the Telus website it only shows AMC+, SHUDDER, IFC Films Unlimited and Sundance Now streaming channel in this theme pack. So which version...
Episodes of Accused (Global TV) Missing From On Demand
The 4 most recent episodes of Accused (aired on Global TV) have not been added to On Demand. Please have Episodes 5, 6, 7, 8 added to On Demand. Thank you kindly!
Telus Android Boxes - PVR
We have the new Telus TV+ Android TV boxes. When we PVR programming 9 out of 10 times there are no Captions on the PVR'd file. We have also had issues with connections to the PVR cloud service. We will be watching a program and it will just stop. It ...
Can't manage my package selection through the website or the Telus app
I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...
The Pitt TV Show Mislabeled on Crave
The Pitt TV Show on Crave is mislabeled as an old show from 2003 called The Pitts. The label, name and episode descriptions are incorrect for this newly released Max produced show. It is wrong under On Demand also. Should be The Pitt. Thank you for c...
