Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Viewing the same program (Grand Slam of Curling) on the 4 Sportsnet channels (SNP, SNW, SNO and SNE) it's being broadcast on, the recording on SNW has very bad jitter/judder on all of the programs - it's especially bad on camera pans. And of course I...
What happened to this channel. Is there a way i can get it back on my Optik TV?
When did the 4 theme pack + 1 premium change there pricing. I don’t have time or the patience to be logging into Telus every day like it’s a email. currently it’s $38 and I’m paying double that. Like to know when it happened and looking for some cred...
Hi, I will be moving to a unit soon and called Telus service and care team for a TV and internet bundle. Been talking to 5 different agents including some from loyalty and have negotiated a price. I have spent more than 12 hours talking in total. Due...
I have a Telus "evolution" TV box. I leave the TV on live streaming (from the TV guide page) when I go to work in the morning to have some noise in the house so my dog doesn't feel too lonely. Dog walker comes in at lunch and takes her out, everythin...
It was working fine until Dec 31st 2024 (as we watched NYE programmes on that).Both boxes suddenly stopped working since last week. They both show "no signal" on 2 separate Samsung TVs (one is The Frame 2020, the other is a cheap smarttv), while they...
I know the new android boxes are $10 to rent but what is the cost to out right purchase.
We have the new Telus TV+ Android TV boxes. When we PVR programming 9 out of 10 times there are no Captions on the PVR'd file. We have also had issues with connections to the PVR cloud service. We will be watching a program and it will just stop. It ...
I'd like to know when Telus will be providing the rest of the Discovery channel shows that disappeared January 1 2025. This watered down version (essentially Discovery.ca shows) is unacceptable. 80% of the shows I enjoyed on Discovery channel have di...
Box refused to boot up. Created booting cycle with no completion.Compared Box required amperage (1.0A) with Power Supply output. Its maximum (0.36A).Found appropriate 12VDC 1.5A Power Supply.Frustration solved.I am all ready for the failure of my oth...
