Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I already have an Amazon account and optik tvwith 11 theme packs.The question is: If I access Amazon Video on a Telus 21T box will the data be added to the internet data allotment or is it included in the tv package. EG no extra charge. Extracts From...
So I was looking at the latest on-line version of the Telus Optik TV flyer and saw some new channels listed in the " Core " section that I have never seen there before. The flyer shows these channels - AWE Plus, Baywatch, Confess, Family Feud, Infamo...
It all started when I tried to sign up for Disney Plus. After 4 1/2 hours on the phone with several "transfers" and incorrect info I finally found out I could not access Disney Plus with my current Optik TV box. They told me (& perhaps that was incor...
Not happy with the changes especially due to the reason for choosing our package and now we do not have access to our favourite shows. I did message Telus over a week ago and no response. So obvious they don’t care. Time to make a major change and di...
So, I am literally day 1 with Telus tv. I switched from old school 1080p60 Shaw boxs. It is insane how poor the bitrate is with Telus tv plus. I have 5 gig fiber with telus (and love it). I have their android boxes hard lined too. Yes, I have the rig...
The Pitt TV Show on Crave is mislabeled as an old show from 2003 called The Pitts. The label, name and episode descriptions are incorrect for this newly released Max produced show. It is wrong under On Demand also. Should be The Pitt. Thank you for c...
Viewing the same program (Grand Slam of Curling) on the 4 Sportsnet channels (SNP, SNW, SNO and SNE) it's being broadcast on, the recording on SNW has very bad jitter/judder on all of the programs - it's especially bad on camera pans. And of course I...
What happened to this channel. Is there a way i can get it back on my Optik TV?
When did the 4 theme pack + 1 premium change there pricing. I don’t have time or the patience to be logging into Telus every day like it’s a email. currently it’s $38 and I’m paying double that. Like to know when it happened and looking for some cred...
Hi, I will be moving to a unit soon and called Telus service and care team for a TV and internet bundle. Been talking to 5 different agents including some from loyalty and have negotiated a price. I have spent more than 12 hours talking in total. Due...
