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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 65818 Views
  • 210 replies
  • 6 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
  • 46402 Views
  • 43 replies
  • 7 kudos

Adult (porn) channel category 900 appeared today

HiWas there a glitch today? All of a sudden we had adult viewing channels on our TV and the sport group (900s) had been renamed “Adult” - I saw one channel and it was definitely not for kids!! Would like to have a reply as to what happened today - th...

Marcus007 by Friendly Neighbour
  • 9638 Views
  • 8 replies
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Resolved! Losing ESPN Classic?

So, if we lose ESPN Classic, what do we get as a substitute?

Fire TV and Telus TV+ App

Does anyone know if there is a way to get the Telus TV+ app working on a Fire TV stick? Thanks.

jackmcmad by Helpful Neighbour
  • 10404 Views
  • 6 replies
  • 0 kudos

Deleted recordings reappearing... TelusTV-21T

3 times I have had deleted recordings "reappear" in my recordings list. Latest example below which was recorded from the Golf Channel #925. I had recorded, watched and deleted these programs. I believe at the time these were set as a Series Recording...

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MrSL by Leader
  • 1318 Views
  • 2 replies
  • 0 kudos

Watching Live Sports

I recently got the new Telus digital Bluetooth box and while I'm watching sports I have noticed it was behind "live". Is there a reason for this ?Watching the hockey game and I get a text from someone who has the old telus box about a play and he is ...

Can't manage my package selection through the website or the Telus app

I've been trying to change my OptikTV selection for the past week with no success. The website loads fine but then it gets stuck in a perpetual loop then gives me an error I've tried on different browsers - Chrome, Firefox, Edge with the same results...

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Noobie by Neighbour
  • 9596 Views
  • 25 replies
  • 0 kudos

Recording duplicate

When shows are recording I get a double of the show on my recordings screen with one able to watch and the other only having an option to record but I can’t remove it. Is there a fix for this?

Dannyman by Organizer
  • 1360 Views
  • 2 replies
  • 0 kudos

NHL Centre Ice

Online it states that free preview is Oct 11-17th but it is not available on my guide - curious as to when this does become available?

kjb5000 by Organizer
  • 3324 Views
  • 3 replies
  • 0 kudos

Amazon Fire Tablet

Trying to download TelusTV plus to my Fire Tablet any suggestions?

cagassiz by Neighbour
  • 3718 Views
  • 7 replies
  • 0 kudos
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