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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,278 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,124 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

590 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,702 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,330 Posts

Latest topics in Forums

Microsoft not accepting email from Telus.net

For the last 3 days I have had emails sent from a Telus.net account blocked from going to any Microsoft account - Outlook.com or Hotmail.ca The message is the Telus.net account does not meet security requirements. Message blockedYour message to xxxxx...

RobertJohn by Friendly Neighbour
  • 194 Views
  • 10 replies
  • 0 kudos

Do I need emailed waybill for equipment return?

I had my Internet cancelled today and the return equipment instructions gave me a return ID # and said to give that to Canada Post and they will print a waybill. Is this the best way to return the equipment? I've heard a waybill will be emailed but I...

Siesta by Just Moved In
  • 34 Views
  • 0 replies
  • 0 kudos

Hi folks

Hi folks so I recently bought my own wifi router a tp link BE9700 I have it on partial bridge mode the nah20t. My Telus white MOCA connected to tp link deco shows the ip address in Abbotsford be9700 wifi 7 shows I’m in Campbell river is this normal? ...

Adila2 by Friendly Neighbour
  • 29 Views
  • 1 replies
  • 0 kudos

No service on pre-paid plans - 2 accounts

Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...

BarbKW by Neighbour
  • 21 Views
  • 0 replies
  • 0 kudos

Disney + promotion

I received a 24 month free Disney + promotion when i upgraded my mobility package back in November. I also received a special offer on Stream + a few days later for 6 month. Disney plus worked for those 6 months but now that the stream + has expired ...

penotter by Just Moved In
  • 20 Views
  • 0 replies
  • 0 kudos

Continuity question

Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...

Silenius by Just Moved In
  • 46 Views
  • 1 replies
  • 0 kudos

Open DNS for one device

Hi and thanks in advance for any help. We just got my son his first laptop. I would like to use open dns to filter adult and mature content. To do this, I would like to set up one wifi ssid for him to use. I know the T3200m does not allow for individ...

tonyrage by Friendly Neighbour
  • 75 Views
  • 6 replies
  • 0 kudos
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