Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Are there any plans to give the iclould PVR more functionality?I can’t record any local daily news as a series I can’t extend the record time for sporting eventsShaw’s PVR had no problem with these items. These are pretty basic things a PVR should do...
Hi All, I've recently signed up for Optik TV and included is one Telus TV box. All other TV's in the house have an Apple TV so I have questions - how many of these can watch simultaneously? Also how do I create a separate login for the Telus TV apps ...
I recently got a Telus Android TV box since I am moving over from my old contract to a new one. I am doing a side by side comparison of my current Telus Wireless 4K boxes, and the new Telus Android TV box. I noticed that on the Android box, the relig...
I’m a current Shaw customer who will be leaving them next month. My roommate took an offer from Telus and signed us up for Gigabit Fibre Internet from Telus, but decided not to add on any TV service since we tend to mostly watch streaming services. T...
Several episodes in the latest season of Gold Rush (14) seem to be missing. Episodes 6, 10, 13, 14 and the latest 17. Are they supposed to be there?
I’m currently locked in a two year contract with Roger’s/Shaw. I recently signed up for cellphone service with Tellus and was very pleased with the service. Is Tellus able to get me out of my Roger’s TV and internet contract for a switch over?
Why the hell do I keep getting charged for services I don't use? I switched from Shaw a few months ago and it seems to have been a huge mistake. I was charged $110 for on-demand back in October which nobody in the house used, we called and were told ...
CBC and CTV channels having sound and action stops making watching impossible.Any suggestions?
Been having an issue with the Arris Telus PVR Box for an issue that began earlier this year in June 2023 and has been continuing up to this point, There has been a recording issue where sometimes a recording that you press fast forward on stops and s...
I just received two boxes and after unpacking each I discovered I have no remotes. Is it run by my phone or integrates with the existing TV remote? also I have a Samsung model that displays art work, can’t remember the name. It uses a special adaptor...
