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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,281 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,172 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

600 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,708 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,344 Posts

Latest topics in Forums

Difficulty Cancelling Order

To explain overall, I made an order online on the 23/06 and my order was supposed to be shipped on the 30/06. they call me a few day after to obtain more information (yeah okay tha fine), after that they call me the week after for the same thing, I e...

Devyk by Just Moved In
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  • 2 replies
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Missing show on demand

Episode 6 of the new season of Jersey Shore Family Vacation is not showing on slice on demand...? Episode 7 is there.

ODAWG27 by Advisor
  • 5 Views
  • 0 replies
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Discontinue Home Phone Services

I have called in 4 times now to discontinue our home phone line. Each time they say so sorry we will do it right now ..and then when I call back in a month they say sorry it wasn't done right we will do it now. Repeating cycle! They did remove the ch...

Optik Recording Issue

Why can't I record programs off channel 557 muchmusic anymore? I've been doing it for over a decade and it just stopped this week, Says it's not allowed anymore.

Question about My TELUS web

Every time I log in, I have to wait for a 6 digit code, even though I select "trust browser". If I trust the browser, I should not have to wait for a 6 digit code, otherwise, why is the browser giving me the option to "trust browser" in the first pla...

Resolved! Removal of aerial cables

I'm not a Telus home customer (but am a mobility customer) and do not intent do be. I have old Telus aerial lines running from the pole in the alley to my home and I'd like to know which department to talk to about having the lines taken down (or mov...

Question about TELUS Rewards

On "My TELUS", it shows that I have four services, home phone, internet, optik and "dialup internet". I also have two month-to-month lines on Koodo. According to TELUS Rewards, I'm in Gold tier, because I have two services. I would argue that based o...

Resolved! [Megathread]: TELUS Connect

I have had issues with this app since I started using it ages ago. It's glitchy and almost completely useless. It boasts such amazing features - schedules, device-blocking, content-blocking and so much more! - but it rarely works. I either get a noti...

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