I recently had some small kids visit, so I tried to go to YTV, either channel 600 or 613, and it told me that I was not subscribed to them. They are part of the Essentials package, and all info I can find online says that they are, but my set top box...
Hi and thanks in advance for any help. We just got my son his first laptop. I would like to use open dns to filter adult and mature content. To do this, I would like to set up one wifi ssid for him to use. I know the T3200m does not allow for individ...
I keep hearing over and over again from Telus on-site techs and support agents that the Network Access Hubs will not work with Static IP addresses if set to Bridge Mode and they should be set to Router Mode instead. Help me understand how the WAN tra...
Everytime I try to submit an online support request. I get the error We were unable to submit your form due to technical issues. Please try again. My Telus app is only showing my linked business mobility account.Can it be fixed so it shows my busines...
Hi, wondering if anyone else has experienced, or is experiencing intermittent connection issues with their device plugged into the WiFi modem with a CAT5e Ethernet cable?.. I recently upgraded from 1.0G to 1.5G hoping that it MIGHT somehow resolve th...
For the last 3 days I have had emails sent from a Telus.net account blocked from going to any Microsoft account - Outlook.com or Hotmail.ca The message is the Telus.net account does not meet security requirements. Message blockedYour message to xxxxx...
Hello, Perhaps it has been discussed but I could not find an exact situation fit.I have just switch from Bell to Telus in Ontario and the following setup worked fine for a long time.I have plugged Telus SFP into a TPLink Media converter, entered PPPo...
Two items:1) Telus will not meet their July 15th PureFibre conversion deadline at my house -- the detailed explanation is too long to post in this forum -- hope I don't lose phone and Internet connection2) I don't know if the fiber optic cable is lon...
It took me at least 4 calls, and 2 hours on hold, to even BEGIN talking to a representative. Then I spent 1 hour and 42 minutes on the phone with her where she was going to offer me $70 CAN-US plan with 150GB of data, and a new Iphone 15 Pro 128GB fo...
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