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Mobility

Discuss and/or ask questions about TELUS Mobility products, services, devices, and more.

8,278 Posts

Home Services

Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.

25,122 Posts

Business

Discuss or ask questions about TELUS Business solutions, equipment, and devices.

590 Posts

Security

Discuss or ask questions about TELUS Security devices, equipment, and solutions.

2,702 Posts

My Account

Discuss the My TELUS app and portal for accessing TELUS services, plans, billing and subscriptions.

4,326 Posts

Latest topics in Forums

Hi folks

Hi folks so I recently bought my own wifi router a tp link BE9700 I have it on partial bridge mode the nah20t. My Telus white MOCA connected to tp link deco shows the ip address in Abbotsford be9700 wifi 7 shows I’m in Campbell river is this normal? ...

Adila2 by Friendly Neighbour
  • 12 Views
  • 1 replies
  • 0 kudos

No service on pre-paid plans - 2 accounts

Hello, we have two pre-paid plans with Telus, both are on the $100/year prepaid plans. Both lines are down all of a sudden. We can not make or receive calls. We have tried rebooting the devices and still nothing. Calls from others go to voicemail. Ca...

BarbKW by Neighbour
  • 13 Views
  • 0 replies
  • 0 kudos

Disney + promotion

I received a 24 month free Disney + promotion when i upgraded my mobility package back in November. I also received a special offer on Stream + a few days later for 6 month. Disney plus worked for those 6 months but now that the stream + has expired ...

penotter by Just Moved In
  • 12 Views
  • 0 replies
  • 0 kudos

Continuity question

Real question … not a complaint.I’ll try to explain this briefly.I have several iOS devices. My iPhone 16 with the latest iOS update, using an eSIM with Telus, works just fine. I have an iPad and allow calls/continuity to/from it … so, I receive call...

Silenius by Just Moved In
  • 33 Views
  • 1 replies
  • 0 kudos

Open DNS for one device

Hi and thanks in advance for any help. We just got my son his first laptop. I would like to use open dns to filter adult and mature content. To do this, I would like to set up one wifi ssid for him to use. I know the T3200m does not allow for individ...

tonyrage by Friendly Neighbour
  • 61 Views
  • 6 replies
  • 0 kudos

Telus Tv+ login failed errors

I'm a new subscriber to internet and tv with TELUS, no matter the device I try to use I cannot log into my TelusTV+. I get the errors "Login Failed ERR_AGL_ACN_3545" on the app, and "Account associated with access token is unknown or not found" error...

ScoRobs by Just Moved In
  • 25 Views
  • 0 replies
  • 0 kudos

What has happened to YTV?

I recently had some small kids visit, so I tried to go to YTV, either channel 600 or 613, and it told me that I was not subscribed to them. They are part of the Essentials package, and all info I can find online says that they are, but my set top box...

Friendliest neighbours
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