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TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
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  • 252 replies
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Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

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Optik-Kate by TELUS Team Member
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  • 43 replies
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Optic TV App VOD error message

Since the recent App update, I keep getting the same error message with any VOD content that I attempt to play.

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CaitlinH by Neighbour
  • 1758 Views
  • 2 replies
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Missing episode Optik tv

HelloMy son and I have been waiting for the finale (Episode 11) of Lego Masters Australia Season 2. It was never added.Thank you!@dru

Sports program descriptions wrong

The Golf channel lists a live game event I want to tape. It doesn't tell me it is only half the game. What other televised games are only half the game? Say so!

Prender by Neighbour
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  • 1 replies
  • 0 kudos

Last of Us Episode 5

The wrong episode of last of us is airing tonight on HBO. They pulled the air date ahead but are playing the episode from last week. When I check the episode that airs on Sunday it says original air date Feb 10th,so why is it not airing tonight - Feb...

Emitskatan by Friendly Neighbour
  • 1402 Views
  • 1 replies
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MIssing VoD - TLC Episodes

@dru Episodes 1, 2, 3 of S4 of Darcey & StaceyEpisodes 1, 2, 3 of S4 of 1,000 SistersEpisode 2 of S4 of 90 Day Fiance: The Other Way

Resolved! Cloud pvr New Customer Only

Saw on the Telus site today. Is it available yet? If so how? https://www.telus.com/en/tv/4k-pvr-and-wireless-digital-box?linkname=Hardware&linktype=ge-meganav

Resolved! Netflix account sharing charges...

Anyone have an info on or willl they be cracking down on Netflix account sharing for those of us who have Netflix via Optik TV Subscription...

Logged out after 1/2 hour.....repeatedly.

This happened just before the update from PIK and now it is happening again, regardless of the browser used I get logged out every 1/2 hour and have to log in again only to get logged out in 1/2 hour. Cookie is set and no adblockers etc....refreshed ...

Resuming watched shows

I have emailed this before & you so nicely thanked me for the feedback, yet nothing changed. This drives us absolutely nuts, so perhaps if I laid out better specifics, you can see what’s happening. We were watching the show, Flight Attendant - on dem...

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